Manage your stocks, inventory and inter branch transfers with Nafhaa™
Name of the organization :  World of Proteins
Industry :  Healthcare & Nutrition
Location :  Pune

Organization background:
World of Proteins offer a wide range of genuine and most effective body building supplements and equipment, with a vision of becoming India's best Specialty Retail Chain
dedicated to Body Building Supplements & Equipment's. They offer all major Indian Brands & International Brands.

The goal is to make the retail outlet and the website, one of the best sources of Body Building Supplements & Equipments – variants of all types for different needs – all under one roof.

The problem/challenge:
World of Proteins was looking at an effective stock management offering which could handle its stocks across 5+ branches, which involved inter branch stock transfers.

Nafhaa™ Solution:
At Silicon IT & Educational Services, we offered an automated stock management across all their branches. It eased their inter – branch stock transfer challenges all within the purview of
GST compliance and were also able to create customized forms. It was also able to manage billing volume of 2000+ transactions.

Testimonial:
We are a chain of retail outlets which runs on model of central purchasing. With Nafhaa we could easily do entries of purchase & more importantly entry of stock transfer became much easier. Nafhaa helped us in saving time & made our organisation much more efficient.
Nafhaa also helped us in CRM. We now can access all our customer data at one place. Support staff are also friendly, they have customised the software as per our requirement within short span of time. 

It is one of the most economical & effective CRM, Inventory, Sales Management site which be easily accessed from mobile & is so easy that even an undergraduate can-do entry on it.
Thanks, NAFHAA!

Manage your Business development, Pre-Sales, Service, Complaints, Installations, AMC&s, Machine maintenance with Nafhaa™

Name of the organization : Essar Pneumatics
Industry : Pneumatic and Industrial Solutions
Location : Kolhapur

Organization background:
Essar Pneumatics & Equipment has earned a reputable name in the industry through its quality products and efficient services to customers. It is an established and dedicated organization in the field of Air Compressors, Garage Equipment, Industry Automation, Energy Efficient Piping Systems, Material Handling Solutions etc. Its services include Air Compressor Maintenance, Pneumatic Piping Solutions, Energy Saving Solutions and Lubricant Solutions. The company works with the latest & core technologies and try to provide the best possible solutions to its industrial clients. It successfully meets the needs of customers regarding productivity, efficiency and automation.

The problem/challenge:
World of Proteins was looking at an effective business management offering which could handle its business development, sales and after sales support across 3+ branches and their employee performance tracking.

Nafhaa™ Solution:
At Silicon IT & Educational Services, we offered an automated follow-up mechanism for their leads and proposal. Automated lead capturing and nurturing from various sources like IndiaMart. Also, we implemented process for proforma generation, complaint/call/installation management and AMC management.

Testimonial:
'We have been using Nafhaa for more than 4 years now; and it has been a great and profitable experience.
Nafhaa has helped us to automate our systems effectively and efficiently. Initially our company faced challenges in systematic quotations, timely follow ups with clients, after-sales process, in recording service complaints and arranging engineers for service visits. But after installing Nafhaa, our systems were updated, and all quotation were followed up promptly with timely reminders.
Our company has maximized revenue with Nafhaa and we are in much closer contact with our existing and potential customers.
Thank you Nafhaa team for the support and guidance. Would recommend to all businesses looking for a leap in sales and management.’
After adding Nafhaa to our company system, our sales have increased exponentially.'

Essar Pneumatics,
General Manager, Mr. Sundar Raj

Nafhaa™ managing enquiries and Interactive Voice Response for better customer engagement

Name of the organization :  Atlantic International Express
Industry : International Couriers
Location : Pune, Mumbai, Surat, Chennai.

Organization background:
Atlantic International Express is most efficient and reliable courier service providers who follow professional practices to deliver the best service. With over two decade of existence, 
experienced team and strong service network, they have been able to efficiently serve their clientele to their needs in International courier Services at most competitive prices.
Through their retail network, they differentiate themselves from the traditional methods of servicing customer needs in the freight market with powerful freight solutions through a combination of experience, First class operating systems, strategic partners.

The problem/challenge:
Atlantic International Express, were facing the challenge of managing the enquiry flow of more than 100+ enquiries per branch. They also needed a robust IVR call tracking and campaign management system

Nafhaa™ Solution:
At Silicon IT & Educational Services, we offered an enquiry management module, which could capture the enquiry flow, which enabled Atlantic Courier to manage the larger enquiry
flow and better closure rates. The Interactive voice response system, enabled Atlantic to manage their end-to-end campaign management system, which included call tracking, call management and SMS campaign management. The growth story of 5X for the business has been supported by a robust Nafhaa™ system.

Testimonials:
“After using Nafhaa our sales closure ratio has increased 30% more than usual. Prompt support and use friendly UI makes it easier for our employees to operate. Keep it Up..”